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Returns

RETURNS

  • As a small independent business we currently lack the resources to accept returns based on sizing or a change of mind.
  • We provide measurements in our listings to assist in your decision to purchase.
  • We try our absolute best to describe and photograph the true condition of all items.
  • If we happen to miss a significant sign of wear, please send us an email to admin@matsisland.com quoting the date of purchase, a description of the issue and some clear photos in good lighting.
  • In the event of a return due to a listing error (a mark was found that I hadn't mentioned) I will pay for shipping costs.
  • If a return is initiated due to change of mind about the item, shipping costs & fees will be deducted from the refund.
  • To be eligible for a refund, you must contact us and send the item back within 14 days of receipt of the item.
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